Refund Policy
Effective date: January 1, 2026
1. Digital Products
Red Road Studio, LLC sells digital products and services, including mobile applications, web applications, and software subscriptions. Due to the nature of digital goods, all sales are generally final once the product has been delivered or access has been granted.
2. Eligibility for Refunds
We may issue a refund in the following circumstances:
- You were charged in error or experienced a duplicate charge.
- The product or service is materially different from what was described.
- You experience a technical issue that prevents you from accessing the product, and we are unable to resolve it.
3. Requesting a Refund
To request a refund, please contact us at aidan@andrsnn.com within 14 days of your purchase. Include your name, the email address associated with your purchase, and a description of the issue.
4. Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days. All refunds are issued in United States Dollars (USD).
5. Subscriptions
For subscription-based services, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.
6. App Store Purchases
Purchases made through third-party app stores (e.g., Apple App Store, Google Play Store) are subject to the refund policies of the respective platform. Please contact the app store directly for refund requests on those purchases.
7. Contact Us
If you have questions about this Refund Policy, please contact us at aidan@andrsnn.com.
Red Road Studio, LLC
4431 Northside Pkwy NW, Unit 233
Atlanta, GA 30327